At Deben Private GP Services, we aim to provide you with clear and concise answers to common questions about our healthcare services. We understand the importance of accessible and personalised medical care so please explore our FAQs, and don’t hesitate to contact us if you require any further information.
We are a pay as you go service. Please contact us to register and if possible, please ask your NHS Surgery to provide you with a Summary Patient Record to either bring in with you when you register or email in advance.
Your first appointment will include a comprehensive review of your medical history, a physical examination, and any necessary investigations. This allows us to develop a detailed understanding of your health and well-being.
If you need to cancel or reschedule an appointment, please contact us at least 24 hours in advance. This allows us to offer the slot to another patient and helps us manage our schedule efficiently.
Please bring any relevant medical records, a list of current medications, and any health insurance information if applicable.
We strive to offer same-day appointments whenever possible. Please contact us as early as possible in the day to increase the likelihood of securing a same-day slot.
We offer a comprehensive range of GP and nursing services, including general health consultations, health screenings, vaccinations, travel advice, and more. For a detailed list of our services, please visit our Patient Services page.
We operate on a pay-as-you-use basis, providing flexibility and affordability. Our rates are competitive, and you will only pay for the services you receive.
Yes, you can book an appointment with one of our GPs without registering as a patient. However, registering can provide continuity of care and easier access to your medical records.
Yes, we offer a wide range of vaccinations, including travel vaccinations. Our Nurse can provide comprehensive travel health advice tailored to your destination and medical history.
Yes, we offer various health screening packages tailored to different needs and age groups. Please contact us for more information on the available packages and pricing.
Yes, we offer company medicals either at our surgery or on-site at your business premises. These medicals can include pre-employment health checks, periodic employee health assessments, and occupational health services tailored to your company’s needs. Please contact us to discuss your requirements and to arrange a convenient time for these services.
Yes, our purpose-built premises include full disabled access and on-site parking facilities for your convenience.
Many of our services are covered by private health insurance. We recommend checking with your insurer to confirm coverage. We can provide detailed invoices and receipts for insurance claims.
For our opening hours, please see our contact us page.
Yes, our GP can provide prescriptions during your consultation if necessary. We can also arrange for repeat prescriptions where appropriate.
No, having an appointment at Deben Private GP Service does not result in any changes in the care you receive from your NHS GP , and we recommend that you remain registered with your local NHS Practice
No, it is completely your choice – you can use the NHS solely, us solely or pick and choose as you wish.
No, we are a pay as you go healthcare service. If you have private health insurance, you will usually need to prior-approve the use of a private GP service with your provider – if they ok it, payment is up front with us and usually you will be re-imbursed by your health insurance providers.
No, this is an agreement between yourselves and your private health insurance team.
No, we are not a membership service – it is simply a pay as you go service. You do not need to join a membership scheme to access our private health care services. We may look at membership options in the future.
No, the NHS will continue to invite you to your usual screening but they will not accept smears outside of these invitations, so if you are worried, contact us.
